Privacy Policy
How HomeByNaya collects, uses, and protects the information visitors share.
Last updated: September 2026
HomeByNaya does not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Collected
HomeByNaya collects information that visitors choose to share, along with some details gathered automatically.
- Name, email address, and phone number entered on signup or contact forms
- Messages and subjects sent through the contact form
- Consent choices made at signup
- Browser type, device details, and pages viewed, gathered through cookies and similar tools
How Information Is Used
- To create and manage accounts
- To answer questions sent through the site
- To share home warranty plan information that was requested
- To send text messages when consent was given
- To keep the site secure and improve how it works
Text Messages
Text messages are sent only to people who opted in. Replying STOP ends messages at any time, and replying HELP returns help information. Message and data rates may apply. Mobile opt in details and consent are not shared with third parties for their own marketing.
Sharing Information
Information may be shared in limited cases:
- With service providers that help run the site, under duties to protect it
- With home warranty plan providers when a visitor asks to explore their plans
- When required by law or to protect the rights and safety of HomeByNaya or others
Cookies
Cookies help the site remember preferences and understand how pages are used. Most browsers allow cookies to be blocked or deleted, though some site features may not work as expected without them.
Keeping Information
Information is kept only as long as it is needed for the purposes in this policy or as required by law, then deleted or made anonymous.
Security
Reasonable safeguards are used to protect personal information. No method of sending or storing data online is completely secure, so absolute security cannot be promised.
Your Choices
- Ask to see, correct, or delete personal information
- Withdraw text message consent by replying STOP
- Close an account by sending a request through the contact details below
Children
The site is meant for adults and is not directed to children. Information from children is not knowingly collected. If such information is found, it is deleted.
Changes to This Policy
This policy may be updated from time to time. The date at the top of this page shows the current version.
Contact
Privacy questions or requests can be sent to:
HomeByNaya
1330 Avenue of the Americas New York NY 10019
Email: [email protected]
Phone: +1 (646) 222-2863